Privacy policy

Effective Date: 2025-02-08

Brotherline respects and protects your privacy. This policy explains what personal information we collect, how we use it, and how we keep it safe.

 
 1. Who We Are
Brotherline is a volunteer-run peer support platform. We connect men who are going through challenges  like grief, divorce, burnout, or loneliness  with other men who have lived through similar experiences.

We are not a professional counseling service and not a crisis line. For emergencies, please call 9-8-8 (Canada Suicide Crisis Helpline).

 
 2. What Information We Collect
We collect only the information you choose to provide, including:

Basic contact info: name (real or anonymous), email address, phone number (if you provide it)
Your area of concern: e.g., grief, fatherhood, depression
Preferred support type: one-on-one or group
Optional volunteer application info
We do not collect or store any sensitive medical or financial information.

  3. How We Use Your Information
We only use your information for the following:

To match you with a peer volunteer
To send reminders or communication related to your session
To improve the way we offer support
To follow up with you (if you consent)
We do not sell, rent, or share your information with third parties for marketing purposes. Ever.

 
4. Confidentiality
Everything shared during Brotherline conversations (one-on-one or group) is confidential among participants.

However, in rare cases, if someone expresses that they are at serious risk of harming themselves or others, we may need to involve emergency or professional services to ensure safety.

 
 5. Data Storage & Security
Your information is stored securely using trusted tools (e.g., Google Forms, email systems with secure access).
Only authorized Brotherline coordinators can access your data.
We delete your data upon request or after a reasonable time (e.g., 6–12 months of inactivity).
 
 6. You’re in Control
At any time, you can:

Request access to the information we’ve collected
Ask us to delete your personal information
Withdraw from Brotherline support
Just email us at [email protected] with your request.

 
7. Age Limit
Brotherline is intended for users aged 18 and older. We do not knowingly collect information from minors.

 
8. Policy Updates
We may update this Privacy Policy from time to time. When we do, we’ll post the updated version here with a revised effective date.

 
9. Contact Us
If you have questions about this policy or your privacy, reach out anytime:

📧 Email: [email protected]